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How do I go about getting replacement parts?

We supply replacement parts for all models.

Most parts will be instock and available. If your shower is still under Warranty, then these parts will be supplied free (please supply your invoice number). If your shower is out of Warranty, there will be a charge for the parts, please call the Customers Service Team on:

01423 522 222 to arrange replacment parts.

Some part, that are supplied under Warranty, such as Thermostatic Cartridges will require you to supply your Completions Certificate before we can send a replacment.

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