Delivery
Delivering to your door

All delivery charges stated are for UK mainland destinations only with the exception of the Highlands of Scotland.
Please call for delivery charges to The Highlands, Isle of Man, Jersey, Ireland and other off-shore destinations.

Smaller items under 30kg (showers, towers, taps etc)
All of our smaller items are dispatched by courier on a next working day delivery service. Your item is will be fully insured against damage or loss. Items must be checked upon delivery or signed for as unchecked to enable us to process any insurance claim.

All damages must be reported within 24 hours of delivery.

Larger items over 30kg (baths, steam showers, saunas etc)
All larger items are dispatched on a palletised 48 hour delivery service with Expect Distribution. Your item will be fully insured against damage or loss. Items must be checked upon delivery or signed for as unchecked to enable us to process any insurance claim.

All damages must be reported within 48 hours of delivery.

Parts and Spares
Where parts or spares have been requested they will be sent out either by regular post or by courier depending on the size or weight of the package. We endeavour to send replacement parts within 24 hours of a request being made, but stock availability may affect this and so allow up to 5 working days for delivery.

	Please note that all palletised items are delivered on 17 tonne vehicles and you must inform us of any vehicular restrictions that may cause a problem.
Palletised items will be delivered to as close to your property as access permits with a pallet truck.

Please feel free to contact us if you have any concerns regarding deliveries.

All our stock is held in our own warehouse and showroom in Harrogate. We also have an extensive part/spares department, ensuring we can offer complete aftersales support.